The Two Server Scam

ScamAlert The Two Server Scam

RCs tend to think that servers as a group are incredibly stupid.  Something about the choice of job, I think.  Like no person with a normal IQ would wait on other people for a living, you know, that kind of thought process.  There are times when I would certainly agree with those RCs.  There are days that are so heinous I question my own sanity for staying in this industry over ten years.  But most days, its a job, like any other, and on behalf of the over ten million other food industry employees I’m here to tell you that we are not idiots.  Far from it.

So stop trying to run The Two Server Scam on us! What is The TS2 you ask? Allow me to elaborate.  You and your companion have a server who takes your order.  You order a steak, which comes with two sides.You choose mashed potatos and steamed veggies, and then ask your server if a salad comes with that.  Your server informs you that the steak comes with two sides, a salad being a side choice.  So you can switch one of your sides for a salad, or add a salad for a couple bucks.  You sigh dramatically and decline the salad, completing your personal order with a soda.  Your companion orders the same steak, loaded potato and veggies, and gets jiggy with it by adding the salad.  Your companion then asks the server how much for a soft drink.  Upon hearing the response, your companion sighs even more dramatically then you did, and informs your server that they will just have to have water.  Your server brings the beverages (a soda and a water) and some complimentary bread, and lets you know that everything else will be out shortly. 

A few minutes later a different server brings out the salad for your companion.  Here is where you, the RC Scam Artist, seize your opportunity.  You inform the new server that you, in fact, had a salad as well! The server tells you that she apologizes for the oversight and will bring you one right away.  Emboldened by the response, you tell her that your server also forgot to bring your companion a soft drink.  The server apologizes again, and promises to set things right.  A few minutes later she arrives back at the table with a salad and a soda. Score!  As she walks away, the two of you discreetly give each other a high five.

Here’s the reality of the situation.  Prior to bringing out the second salad and soda, the new server informed your server of what you asked for. Your server tells them that you are a lie, that the truth isn’t in you, and that she could tell the two of you would try to pull some crap like this the moment you sat at her table.  The two servers share a laugh at Sheister RCs as a group, and then your server authorizes the new server to bring out the items you requested.  But guess what? Your server will ring you up for that salad and soda.  So don’t act confused when you see it on the bill.

Professional Sheister RCs only attempt the TS2 when the restaurant is extremely busy, thus diminishing the chances that the two servers will have a chance to communicate.  Nevertheless, oftentimes your server will still get around to adding the contraband to the bill before bringing it to you.  If not, I guess Sheisters will congratulate themselves for stealing- yes, it is theft- a side caesar salad and a Coke.  Good job, you guys! You really stuck it to The Man!! Oh wait, no you didn’t, you stuck it to a restaurant struggling not to shut down and a waitress who already comes up short on her family’s bills each month.  The Man is unscathed and doing just fine, as always.  You Sheister RCs are horrible people.  Just saying.

7 comments

  1. Naseem says:

    That is soooo embarassing! People actually do that? I rather not eat out then try to wrangle out a salad and soda. Jeez..

  2. SkippyMom says:

    And when you catch them in their blatant ruse they stiff on the tip.

    Been there, experienced it. I hate liars.

  3. purplegirl says:

    People think they're so slick with that! There's a family who comes in every so often, and every time, their server "forgets" their topping for their steaks, or their sodas, or an appetizer. We all know them, and everyone who waits on them now asks them point-blank "do you want mushrooms? do you want a salad? do you want x, y, or z?" to try to eliminate that sort of bull. Then we ignore them as much as possible, since they never tip anyway.

  4. K.H. says:

    I see this happen at least once a week. It's so ridiculous. Do they really think that their server won't realize that they received two?

  5. Liz says:

    Wow. Stealing because the servers are too busy to communicate is now cool? What little, sad people. They should be 86ed for life.

  6. purplegirl says:

    I had another server's table try this on me last night, and I thought of you. :)

  7. The Veteran Server says:

    Lol!! They think they're so slick!!

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