Ladies, ladies, ladies! Why, as a demographic, are we such difficult restaurant customers? I’m not trying to say that there aren’t prima donna diva male RCs, because there are! Trust me there are. Its just that 75% of all difficult customers are female, and this is a fact. Ask any server you know, male or female. [...]
Insecure female customers are a trip. You walk up to the table and you can tell which women expect you to avoid eye contact with their man at all times. Let me clue all of you jealous wives and girlfriends in on a little something. I didn’t take this job to meet men! Being on [...]
httpv://www.youtube.com/watch?v=UAwsNfIHwW0 Marta Daniels ( http://www.howrc.com ) explains why restaurants can’t adjust the atmosphere to suit the needs of individual patrons.
httpv://www.youtube.com/watch?v=2HraQS0AmIM Marta Daniels ( http://www.howrc.com ) explains that ready means one of the following: you know precisely what you want, you have definite questions about the menu, or you are willing to listen to suggestions from your server. You cannot hold the server hostage while you figure out what you want!
So someone, please enlighten me, what is it about RCs, women in particular, that makes them believe that the entire environment of a restaurant should be altered to suit their individual needs? In this blog we talk a lot about the overblown sense of entitlement in today’s restaurant diner, and this is a major example [...]
httpv://www.youtube.com/watch?v=2DYdDunvEXo Marta Daniels ( http://www.howrc.com ) explains how utterly inappropriate it is for a large group to expect individual checks.
httpv://www.youtube.com/watch?v=Ky421VigSzs Marta Daniels ( http://www.howrc.com ) explains that the waitress doesn’t want your husband, she’s just being friendly per the job requirements.
