When you walk into a restaurant dripping with ice, designer labels from head to toe, loudly exclaiming that you hope noone scratches up your Benz, everyone can tell that you have big money, right? They know you’re someone who deserves the best table that the casual dining chain restaurant has to offer! The finest service [...]
httpv://www.youtube.com/watch?v=YIse8fzLssg Marta Daniels ( http://www.howrc.com ) explains that, believe it or not, servers at restaurants don’t actually manage or own the restaurants, and therefore it is inappropriate to blame them for a lot of the things customers take out on servers!
httpv://www.youtube.com/watch?v=3pyrX5UHKv4 Marta Daniels ( http://www.howrc.com ) discusses the fact that at least 75% of all difficult customers are women.
Recently I received a question from one of our first and most loyal readers Christine (Christine also suggested the topic for the post “A Discount On the Meal Does Not Mean a Discount On the Tip”. Christine, you are so awesome!!). This is what she had to say. “I have a tipping etiquette question. This one [...]
My casual dining restaurant has been known to feature a coupon or two in the mail, especially during these somewhat perilous economic times. Everyone likes a coupon, right? Buy one entree, get one free? Who wouldn’t love that? Your server, that’s who. At my restaurant, the average dinner entree is going to run you about [...]
And maybe this is just me. Maybe this makes sense to everyone else but me, but how does this sound? Six young guys come in, all about 16-19 years of age. Two of them order a burger, fries, and a coke. The third guy orders fries and a water. The fourth guy orders a lemonade, and the [...]
Marta Daniels ( http://www.howrc.com ) explains that, if you are fortunate enough to receive a discount on your restaurant bill, you should still tip on the pre-discount total or you’re a cheapskate. httpv://www.youtube.com/watch?v=GqM5ldqTd1Y
Marta Daniels explains how irritating and inappropriate it is when people come in large groups to a restaurant, but only a couple of people order anything. httpv://www.youtube.com/watch?v=DMXXeGL5U-8
So in these days of the Great Recession, I understand that folks aren’t eating out as much. I also get that, when they do eat out, the RCs just can’t be as lavish about the whole thing as we all once were in say, ’06 or ’07. I accept that, I truly do. As I’ve stated [...]
Well, maybe not quite that deep. But close! My pens are one of the most crucial implements in my arsenal of necessary tools for my job as a restaurant server. Translation: I need my pens! At work, I write. All day long. As a result I get nice pens, so as to facilitate a more comfortable experience [...]
